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What if there is a problem with my order?
If you are concerned about order status, or discover any type of issue with your order please contact us via phone at 303-237-4160 or by email at btobprinting@emailforyou.com and we will address your concern immediately.
What are the shipping charges?
Shipping charges vary based on the type of shipping, the weight and the order amount and hence cannot be estimated online (in the shopping cart) with your order and are always "in addition to your order total" and will be added to the total.
Depending upon the type of shipping you select we will let you know the total amount including S&H, before we process your order. We offer 3 types of shipping - ground, 2-day air and next-day air.
For most orders, the shipping charges are approximately 8% of the order for ground shipping, 12% of the total order for 2-day air and 18%-20% of the total order for next-day air service.
To find out exact shipping charges for your order item and quantity before ordering, please email with the item number and quantity, to btobprinting@emailforyou.com
How long will my order take to be completed?
Most orders are processed and sent for printing (but read below) the same day or the next business day (and sent for printing/shipping) once and if we have received full information regarding the order, but sometimes we may have to call you back for confirmation. For credit card payments by new customers we will email you and ask you to confirm and reply. Some orders may be invoiced - and we may or may not choose to bill to a credit card but we need a signed authorization or we may require a payment by check/money order. Once processed, the usually printing and processing time is about 3-5 business days and the actual shipping time will vary based on the shipping method you select, while placing the order. Please, note that if you have multiple items they will arrive seperately since they may be shipped from one of several facilities across the nation and hence the shipping time will also depend upon where the product is being shipped from. IF YOU DO NOT HEAR BACK FROM US by email or by phone after you place the order, please email us at btobprinting@emailforyou.com or call us at 303-237-4160.
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When will I be billed for my order?
You will be billed before we ship your order - we usually send an email or call you to confirm the order, with the total order amount (after we add the shipping charges).
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